OPINION - According to NBC Philadelphia, a couple was arrested after eating at the Lehigh Pub, which has been decimated on Yelp, largely because of this idiotic move.
According to the article, the couple was arrested after they refused to pay a mandatory 18 percent gratuity, which amounted to 16 dollars.
According to the article, the owner admitted that the group waited an unusually long time for the food because the pub was extremely busy. The manager claimed the couple was offered the food for free. The bill, according to the article, was $73.
On what planet does the logic of offering a $73 dollar comp, which was declined, justify going after the couple for paying the $73, but then refusing to pay the "required" $16 tip?
The owner's statement just doesn't make any sense.
To the couple, who must now go to court to fight the charge, some friendly advice. If the owner offers to "comp" your legal fees, run very fast.
According to the article, the police actually charged them with theft because "the gratuity was part of the actual bill." Between the police and the owner, I doubt it would surprise anybody if there will be a vacancy where the Lehigh Pub was very soon.
Advice to the owner. Hire the best darn PR firm you can find and eat a lot of crow. And fast.
